CLIENT

Interior Design Firm

GOAL

Complete construction documents for several spaces in a mid-size hotel (lobby, restaurant, spa, corridors)

CLIENT CHALLENGES

Design was schematic and not ready for design development drawings
Tight deadlines
Multiple decision-makers resting in conflicting information and overlapping deadlines

ACTIONS

Managed Skype calls with client weekly for transparency and better communication
Created a deliverable spreadsheet with deadline dates approved by client

RESULTS

Managed client expectations, clarify work outcomes and deadlines
Developed a cohesive work environment, prioritized projects and improved job flow
Improved communication and system processing
Completed drawings
Established a long-term relationship

Close Menu